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Banking & Financial Services · Specialisation

Insurance Software Development Services

Simpler Policies, Faster Claims, Happier Policyholders.

We build insurance software for carriers, MGAs, and brokers, including digital quoting, policy administration, claims management, and agent portals, replacing paperwork with streamlined, data-driven workflows.

  • Solvency II, IRDAI and GDPR-aware design
  • Guidewire, Duck Creek and rating engine integration
  • Senior insurtech engineering team

Plan your insurance (insurtech) project

Tell us what you want to build. A senior engineer, not a sales script, replies within one business day.

What's your budget range?

Your idea is protected. NDA available on request.

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OVERVIEW

Software shaped around how insurance (insurtech) really works.

Insurance customers expect an instant quote, a policy on their phone and a claim settled in days, yet many insurers still run on policy systems that take months to change and claims processes driven by email, phone calls and paper forms. Brokers juggle several carrier portals, and product teams wait on IT queues to launch a new cover or adjust a rating factor.

As an insurance software development company, we build platforms that digitise the policy lifecycle from quote to claim. Quote and bind journeys, policy administration, endorsements, renewals, billing and claims are designed as one flow, and connected to Guidewire, Duck Creek, legacy policy systems, rating engines, payment providers and third-party data sources through APIs and integration layers.

Regulatory and data obligations are built into the architecture. Product governance, fair value and consumer protection rules, Solvency II reporting needs in Europe, IRDAI regulations in India, CBUAE and SAMA insurance rules in the Gulf, AML checks for life and savings products, GDPR, PCI DSS for premium payments and ISO 27001 aligned security all shape data models and workflows from the start.

Whether you are a carrier modernising a line of business, an MGA launching a specialist product, a broker digitising placement or an embedded insurance provider selling through partners, we build insurance software that shortens quote and claims cycles, gives underwriters better data and lets product teams launch covers faster. We support life, health, motor, property, travel and commercial lines.

Why insurance (insurtech) teams build with Creuto

Digital quote and bind

Guided quote journeys for customers, brokers and partners, with real-time rating, underwriting rules, payment and instant policy documents issued on bind.

Policy administration

Products, coverages, endorsements, renewals, cancellations and billing on a configurable platform, or a modern layer over Guidewire, Duck Creek or a legacy system.

Claims that settle faster

First notice of loss on mobile, photo and document capture, triage, assignment, reserving and payments, with straight-through processing for simple claims.

Broker and agent portals

Quoting, submissions, policy servicing, documents and commission statements for intermediaries, with APIs for broker platforms and comparison sites.

Embedded insurance APIs

Quote, bind and claim APIs that let retailers, travel sites, lenders and mobility apps sell cover inside their own journeys.

Claims fraud detection

Rules, network analysis and AI scoring that flag suspicious claims for special investigation without slowing down genuine policyholders.

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WHAT WE BUILD

Insurance (InsurTech) software solutions we build.

Each one designed with your teams, integrated with the systems you already run, and engineered to scale.

RELATED AREAS

More Banking & Financial Services software we build

Other banking & financial services areas with a dedicated page.

TYPES OF SOLUTIONS

Types of insurance (insurtech) apps and software we develop.

The product categories insurance (insurtech) organisations most often ask us to build, from focused mobile apps to multi-tenant platforms.

  1. 01

    Policy administration systems

    Product configuration, issuance, endorsements, renewals and billing for one or many lines of business.

  2. 02

    Claims management software

    FNOL, triage, reserving, assessment, payments and recovery with workflow for handlers and adjusters.

  3. 03

    Digital quote and buy platforms

    Direct-to-consumer and SME journeys with real-time rating and instant policy issuance.

  4. 04

    Broker and agent portals

    Quoting, submissions, servicing and commission tools for intermediaries.

  5. 05

    Embedded insurance platforms

    APIs and widgets that sell cover inside partner checkouts and apps.

  6. 06

    Insurance customer apps

    Policies, documents, ID cards, payments, renewals and claims on mobile.

  7. 07

    Usage-based and telematics insurance

    Driving, device and IoT data feeding pricing, discounts and claims evidence.

  8. 08

    Underwriting workbenches

    Submission intake, risk data enrichment, referrals and pricing for commercial underwriters.

  9. 09

    Health insurance and TPA platforms

    Member eligibility, pre-authorisation, provider networks and cashless claims processing.

KEY FEATURES

Must-have features of a insurance (insurtech) platform we build in.

Grouped by who uses them. Every feature below is one we have shipped to production, not a wishlist.

/01

Policyholder app

Buy, manage and claim in one place.

  • Instant quote with guided questions
  • Online purchase and e-signature
  • Digital policy documents and ID cards
  • Premium payments and instalments
  • Mid-term changes and renewals
  • Mobile FNOL with photos and video
  • Claim status tracking and messaging
  • Repairer and provider booking
/02

Underwriter and claims tools

For underwriters, handlers and investigators.

  • Submission intake and data enrichment
  • Referral queues and authority limits
  • Claims triage and assignment
  • Reserving and payment approvals
  • Fraud scores and investigation cases
  • Third-party and supplier management
  • Document and correspondence generation
  • Subrogation and recovery tracking
/03

Admin and product console

Launch and govern products.

  • Product, coverage and rating configuration
  • Broker and partner management
  • Commission and fee rules
  • Bordereaux and reinsurance reporting
  • Product governance and fair value reviews
  • Regulatory and management reporting
  • Audit logs and access reports
  • Integration and rating engine monitoring
CHALLENGES WE SOLVE

What holds insurance (insurtech) teams back.

The problems we most often help insurance (insurtech) organisations solve, and design every engagement around.

  1. 01

    Slow claims processing

    Manual assessment, paper forms and repeated phone calls delay settlements, raise handling costs and drive complaints at the moment customers most need help.

  2. 02

    Legacy policy systems

    Ageing policy administration platforms make new products, rating changes and digital channels slow and expensive to launch.

  3. 03

    Claims fraud

    Opportunistic and organised fraud inflates loss ratios, and investigators need better data to find it without delaying honest claims.

  4. 04

    Fragmented distribution

    Direct, broker, aggregator and embedded channels each need different journeys and integrations, often on separate systems.

  5. 05

    Regulatory and reporting demands

    Product governance, fair value, conduct rules and capital reporting require consistent data and audit trails across the policy lifecycle.

SELECTED WORK

Products we have shipped. Results we can point to.

Real products designed and engineered by Creuto end to end, with the operational depth banking & financial services and insurance (insurtech) projects demand.

Enterprise HR & Payroll Platform – Nomina
/01 · HR & Payroll

Enterprise HR & Payroll Platform – Nomina

A complete, end-to-end HR and payroll platform covering employee onboarding to exit, attendance, leave, payroll processing, compliance, and reporting — built and delivered by Creuto from scratch.

5×

Faster Payroll Processing

20 wk

Time to Market

5

User Roles

View Case Study
AI-Powered CRM & Sales Engagement Platform
/02 · Sales / CRM

AI-Powered CRM & Sales Engagement Platform

A complete Before-Sales and After-Sales CRM platform — AI-powered market insights, Kanban pipeline management, complaint tracking, and role-based dashboards built and delivered by Creuto end to end.

2

CRM Modules (Before & After)

AI

Market Intelligence Engine

360°

Customer Lifecycle Coverage

View Case Study
Custom Cloud ERP for Large-Scale Industrial Operations
/03 · Enterprise ERP

Custom Cloud ERP for Large-Scale Industrial Operations

A fully custom, browser-based ERP system built to unify every department, eliminate silos, and scale with the business — designed and delivered by Creuto end to end.

4

Departments Unified

1

Source of Truth

100%

Browser-Based Access

View Case Study
COMPLIANCE AND SECURITY

Compliance and security, designed in.

The insurance (insurtech) standards we build against and the controls behind them. Your compliance team keeps ownership; we make the software easy to certify.

Insurance regulations we build for

  • Solvency II reporting data (EU and UK)
  • FCA ICOBS, Consumer Duty and fair value rules (UK)
  • IDD product oversight and governance (EU)
  • IRDAI regulations (India)
  • CBUAE insurance regulations and SAMA insurance rules (Gulf)
  • AML and KYC for life and savings products
  • GDPR and UK GDPR

Insurance data standards

  • ACORD data standards
  • Lloyd's and London Market data standards
  • IFRS 17 data requirements
  • Bordereaux formats for delegated authority
  • ISO 20022 for claim payments
  • FHIR for health insurance claims

Security controls

  • PCI DSS for premium card payments
  • Encryption of personal and health data
  • Role-based access and authority limits
  • Tamper-evident audit trails
  • Secure document storage and retention
  • Penetration testing before launch

Platform quality

  • SOC 2 and ISO/IEC 27001 aligned controls
  • Rating regression test packs
  • Load testing for renewal peaks
  • Disaster recovery with tested failover
  • Accessibility to WCAG 2.2 AA
  • 24/7 monitoring and alerting
INTEGRATIONS

Insurance (InsurTech) integrations we connect.

The platforms, standards and third-party services a product in this sector usually has to talk to. If yours is not listed, it is almost certainly something we have connected before.

/01Core insurance systems

  • Guidewire
  • Duck Creek
  • Sapiens
  • Majesco
  • Legacy policy systems via APIs or files

/02Rating, data and fraud

  • Earnix
  • Experian
  • LexisNexis Risk Solutions
  • Shift Technology
  • Verisk
  • Telematics data providers

/03Payments and documents

  • Stripe
  • Adyen
  • Razorpay
  • Network International
  • DocuSign
  • GoCardless

/04CRM and communication

  • Salesforce Financial Services Cloud
  • Twilio
  • WhatsApp Business API
  • SendGrid
  • Zendesk
WHY CREUTO

Why choose Creuto as your insurance (insurtech) software development company

The reasons clients in this sector give when they recommend us, not the ones we would pick ourselves.

Either we build it exceptional, or we don't.

The standard every insurance (insurtech) product leaves our studio with.

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Products delivered

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Years of engineering

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Client satisfaction

Start a conversation
  1. /01

    We know the policy lifecycle

    Quote, bind, mid-term change, renewal and claim are designed as one data model, which removes rekeying between systems.

  2. /02

    Core-friendly integration

    We extend Guidewire, Duck Creek and legacy cores rather than forcing replacement, and integrate rating engines you already trust.

  3. /03

    Product teams in control

    Configurable products and rules let your team launch and adjust covers without development cycles.

  4. /04

    Claims experience that retains customers

    Mobile FNOL, status updates and fast settlement are designed with the people who handle claims every day.

  5. /05

    Long-term partner

    We support regulatory change, new lines and distribution partners long after the first release.

BENEFITS

Benefits of custom insurance (insurtech) software over off-the-shelf tools.

What organisations in this sector gain when the software is built around their workflows rather than the other way around.

  1. 01

    Faster quote to bind

    Real-time rating and digital documents let customers and brokers buy cover in one session.

  2. 02

    Shorter claims cycles

    Digital FNOL, triage and straight-through processing settle simple claims in days rather than weeks.

  3. 03

    Lower loss ratios

    Better risk data at underwriting and fraud detection at claim reduce avoidable losses.

  4. 04

    Faster product launches

    Configurable products and rating let teams test new covers and channels quickly.

  5. 05

    Lower expense ratio

    Self-service and automation reduce manual handling in servicing and claims.

  6. 06

    New distribution through partners

    Embedded insurance APIs open revenue through retailers, platforms and lenders.

HOW WE WORK

Our insurance (insurtech) software development process.

Transparent, sprint-based and built around decisions you can see. You know what ships, when, and why at every step.

Start Your Project
  1. 01

    Insurance discovery

    We map your lines of business, distribution channels, policy and claims journeys, core systems and the measures that matter, such as quote conversion and claims cycle time.

  2. 02

    Architecture and compliance plan

    Product model, rating approach, core integration, data retention and the controls your regulators expect are agreed before design starts.

  3. 03

    Journey design and validation

    Quote, servicing and claims journeys are tested with policyholders, brokers and handlers, including declines, referrals and complex claims.

  4. 04

    Agile engineering

    Two-week sprints against sandbox core, rating and payment environments, with underwriting and claims leads reviewing working software.

  5. 05

    Integration, QA and hardening

    Rating regression packs, document checks, end-to-end policy lifecycle tests, load testing for renewal peaks and a penetration test.

  6. 06

    Phased launch and growth

    Launch one product or channel first, migrate books in stages, then extend to further lines using conversion and claims data.

TECHNOLOGY STACK

Technology stack for insurance (insurtech) software development.

Chosen per project for longevity, hiring depth and fit with your existing systems, never by fashion.

/01Mobile

  • Swift
  • Kotlin
  • Flutter
  • React Native

/02Web and backend

  • React
  • Next.js
  • TypeScript
  • Java
  • Spring Boot
  • .NET
  • Node.js
  • Python

/03Insurance workflow

  • Rules engines
  • Temporal
  • Kafka
  • REST
  • Webhooks
  • Document generation

/04Data

  • PostgreSQL
  • MongoDB
  • Snowflake
  • BigQuery
  • Elasticsearch

/05Cloud and DevOps

  • AWS
  • Azure
  • Google Cloud
  • Docker
  • Kubernetes
  • Terraform

/06AI

  • Claude
  • OpenAI
  • LangChain
  • PyTorch
  • Scikit-learn
  • pgvector

/07Security and identity

  • OAuth 2.0
  • OpenID Connect
  • SAML
  • Keycloak
  • AWS KMS

AI IN INSURANCE (INSURTECH)

AI that reads the claim, and routes it right.

We add AI to insurance where it shortens claims, improves underwriting data or catches fraud, with handlers and underwriters reviewing decisions and every model output logged for audit.

Explore our AI engineering
  • Claims document and invoice extraction
  • Photo-based damage assessment support
  • Claims triage and straight-through routing
  • Fraud scoring and network analysis
  • Submission intake for commercial underwriting
  • Policyholder assistants for cover questions
TRENDS

Trends shaping insurance (insurtech) software right now.

The shifts we design for so a product launched this year is still the right product in three.

  1. 01

    Embedded insurance

    Cover is increasingly sold inside other purchases, from travel and electronics to mobility and lending, through partner APIs.

  2. 02

    AI in claims and underwriting

    Insurers use AI for document extraction, damage assessment and triage, with human oversight and governance for fair outcomes.

  3. 03

    Core modernisation by product line

    Carriers are moving lines to cloud versions of Guidewire, Duck Creek or new platforms in stages rather than all at once.

  4. 04

    Fair value and conduct regulation

    Consumer Duty, IDD product governance and similar rules require insurers to evidence customer outcomes with data.

  5. 05

    Usage-based and parametric cover

    Telematics, IoT and external data enable pricing on real behaviour and automatic payouts on defined trigger events.

COST AND TIMELINE

How much does insurance (insurtech) software development cost?

There is no honest single number. Scope, integrations and compliance drive the budget, so we price against a written scope after discovery. The factors below are what move it.

  1. 01

    Lines of business and products

    Each line brings its own rating, coverages, documents and claims rules.

  2. 02

    Lifecycle stages in scope

    Quote and buy alone is smaller than policy administration, billing and claims together.

  3. 03

    Core system integration

    Modern cores with APIs integrate faster than legacy systems that expose only files.

  4. 04

    Distribution channels

    Direct, broker, aggregator and embedded channels each add journeys, APIs and reporting.

  5. 05

    Book migration

    Moving live policies and open claims from legacy systems requires mapping, testing and reconciliation.

  6. 06

    AI and fraud tooling

    Document AI, damage assessment and fraud models add data, evaluation and governance effort.

EngagementTypical scopeTimeline
Validation MVPOne product with digital quote and buy, payments, policy documents and a basic claims journey.10 to 14 weeks
Production insurance platformPolicy administration, claims, customer app, broker portal, core and rating integrations, reporting.4 to 7 months
Enterprise or multi-line insurerSeveral lines and channels, embedded APIs, book migration, AI claims and fraud, regulatory reporting.8 to 14 months, phased
BUSINESS MODELS

How insurance (insurtech) products make money.

Revenue models we have built billing, reporting and growth loops for. Most products combine two or three.

  1. 01

    Premium income

    Carriers and MGAs earn premium on policies sold through digital channels.

  2. 02

    Commission and broker fees

    Intermediaries earn commission and fees on placements and renewals.

  3. 03

    Embedded distribution revenue

    Partners receive a share of premium for selling cover in their journeys.

  4. 04

    Platform licensing

    Insurtech platforms license software to carriers, MGAs and brokers with implementation fees.

  5. 05

    Claims and TPA services

    Fees for administering claims and health benefits on behalf of insurers and employers.

HOW WE DELIVER

Services behind our insurance (insurtech) work

The engineering disciplines every project in this sector draws on. Each has its own page with process, stack and FAQs.

TESTIMONIALS

Don't take our word for it.

Founders and product leaders on what it is like to build with Creuto.

“Their ability to adapt to our needs while keeping things on track made the experience seamless.”

Creuto delivered a scalable system that improved payroll efficiency and transparency and reduced human errors. The team adhered to timelines, quickly responded to changes, adapted to needs, and managed the project professionally. Their ability to understand the client's requirements was impressive.

RM

Radhika Mohanty

Finance Manager, Crect

Read on Clutch

More client voices

/01 of 06

on Clutch
FAQ

Frequently Asked Questions

Straight answers about insurance (insurtech) software projects. If yours is not here, ask us directly.

Ask our insurance (insurtech) team

It depends on the lines of business, lifecycle stages and channels in scope, integration with your core and rating systems, book migration, and AI or fraud requirements. A single-product quote and buy MVP is a materially smaller investment than a multi-line insurance platform. After discovery we provide a fixed-scope proposal with a clear breakdown.

A validation MVP with digital quote and buy for one product typically takes 10 to 14 weeks. A production platform with policy administration, claims, a customer app and broker portal usually takes four to seven months. Multi-line platforms with embedded APIs and book migration are delivered in phases over eight to fourteen months.

It depends on your lines and markets. Common requirements include Solvency II reporting data, FCA Consumer Duty and fair value rules in the UK, IDD product governance in the EU, IRDAI regulations in India, CBUAE and SAMA insurance rules in the Gulf, AML for life products and GDPR. We map the applicable set during discovery.

Yes. We build digital channels, portals and claims tools that integrate with Guidewire, Duck Creek, Sapiens, Majesco and legacy policy systems through APIs or integration layers, and connect rating engines such as Earnix or your own models.

Insurance app development usually means the policyholder or broker app. Insurance software development covers the full platform: product and rating configuration, policy administration, billing, claims, core and data integrations, reporting and security controls. We deliver both as one connected product.

Yes. We build mobile FNOL journeys with guided questions, photo, video and document upload, location capture, status tracking and messaging, with simple claims routed for straight-through settlement.

Yes. We modernise in phases, often by putting new digital channels and an API layer in front of the existing system, then migrating products and books one line at a time with reconciliation at every step.

Yes. We build quote, bind and claim APIs and lightweight widgets that partners embed in their checkouts and apps, with partner configuration, commission rules and reporting handled by the platform.

LET'S BUILD

Planning a insurance (insurtech) product? Let's scope it together.

Tell us what you are building. We will help you scope it, design it, and ship it, with a senior team accountable end to end.

  • Reply within one business day
  • NDA on request
  • Senior engineers only
  • Fixed scope, no surprises