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Industry · 2 specialisations

eCommerce Software Development Services

Commerce Experiences That Convert, Online and In Store.

We build online stores, mobile commerce apps, marketplaces, and retail systems for brands and retailers, connecting storefronts, inventory, payments, and fulfilment so customers get the same reliable experience on every channel.

  • PCI DSS-aware checkout and payments
  • Shopify, commercetools and ERP integration
  • Senior-only engineering team

Plan your ecommerce & retail project

Tell us what you want to build. A senior engineer, not a sales script, replies within one business day.

What's your budget range?

Your idea is protected. NDA available on request.

Trusted by teams building what's next

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OVERVIEW

Software shaped around how ecommerce & retail really works.

Shoppers move between websites, apps, marketplaces, social channels and physical stores, and expect the same prices, stock and service everywhere. Behind that expectation sit storefronts, ERPs, warehouses, payment gateways and CRMs that were often bought separately and never designed to share data in real time, which is where overselling, abandoned checkouts and manual reconciliation begin.

As an ecommerce software development company, we design around the order rather than the storefront: how a product is found, priced, paid for, picked, shipped and returned. Whether the right answer is Shopify Plus, a headless build on commercetools or Medusa, or a fully custom platform, we choose the architecture that fits your catalogue, channels and growth plan instead of a favourite tool.

Integration is where commerce projects succeed or fail. Our platforms connect to SAP, NetSuite and Zoho Inventory for stock and finance, to Stripe, Adyen, Razorpay and Network International for payments, to Algolia or Typesense for search, and to Klaviyo or Braze for lifecycle messaging, so data moves once and stays consistent across every channel.

Checkout and customer data are engineered to support PCI DSS, GDPR and CCPA, consumer protection rules in the UAE and India, and WCAG accessibility. The outcome is custom ecommerce software that loads quickly, converts well, and gives your operations, finance and marketing teams a single version of the truth.

Why ecommerce & retail teams build with Creuto

Storefronts built for speed

Server-rendered, cache-aware storefronts tuned for Core Web Vitals, so product and category pages load quickly on mobile networks and rank well in search.

Headless and composable commerce

Shopify Plus, commercetools, Medusa or Salesforce Commerce Cloud behind a custom front end, chosen to fit your catalogue, markets and team rather than a template.

Checkout that converts

Wallets, cards, buy now pay later and local payment methods in a short, accessible checkout, with tokenised payments that keep card data out of your systems.

Order and inventory orchestration

Real-time stock, order routing and returns across warehouses, stores and marketplaces, synchronised with SAP, NetSuite or Zoho Inventory to stop overselling.

Search and personalisation

Typo-tolerant search, merchandising rules and behaviour-based recommendations on Algolia or Typesense, measured against conversion rather than clicks alone.

Compliance designed in

PCI DSS scope reduction, consent management for GDPR and CCPA, accessible interfaces to WCAG 2.2 AA and the audit evidence your security reviewers will ask for.

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Products delivered

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Years of engineering

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Client satisfaction

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Industries served

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Countries with live products

WHAT WE BUILD

eCommerce & Retail software solutions we build.

Each one designed with your teams, integrated with the systems you already run, and engineered to scale.

SECTORS

eCommerce & Retail sectors we build software for

Each specialist area has its own page with solutions, features, compliance and FAQs.

We also work with

  • D2C Brands
  • B2B eCommerce
  • Fashion & Apparel
  • Grocery & Quick Commerce
  • Electronics
  • Beauty & Personal Care
  • Furniture & Home
  • Subscription Commerce
  • Recommerce & Second-Hand
TYPES OF SOLUTIONS

Types of ecommerce & retail apps and software we develop.

The product categories ecommerce & retail organisations most often ask us to build, from focused mobile apps to multi-tenant platforms.

  1. 01

    D2C ecommerce websites

    Brand-owned storefronts on Shopify Plus, headless stacks or custom builds, with content, merchandising and checkout designed around the brand.

  2. 02

    Mobile shopping apps

    Native and cross-platform iOS and Android apps with saved carts, wishlists, wallet payments and push offers, connected to the same commerce backend.

  3. 03

    Headless commerce platforms

    Composable architectures on commercetools, Medusa or Shopify APIs, with a custom front end and services you can change independently.

  4. 04

    Multi-vendor marketplaces

    B2C and B2B marketplaces with seller onboarding, catalogue moderation, split payments and commission-based payouts.

  5. 05

    B2B ecommerce portals

    Account-based pricing, quotes, bulk ordering, credit terms and approval workflows for distributors, wholesalers and manufacturers.

  6. 06

    Order management systems (OMS)

    Order capture, routing, split shipments, returns and refunds across warehouses, stores and third-party logistics partners.

  7. 07

    Quick commerce and grocery apps

    Dark-store inventory, slot booking, substitutions and rapid last-mile delivery for grocery and convenience retail.

  8. 08

    Subscription commerce platforms

    Recurring orders, box subscriptions, pause and skip controls, dunning and billing for replenishable products.

  9. 09

    Loyalty and rewards apps

    Points, tiers, referral programmes and personalised offers recognised online, in app and in store.

  10. 10

    Recommerce and resale platforms

    Trade-in, grading, refurbishment and resale workflows for second-hand fashion, electronics and furniture.

KEY FEATURES

Must-have features of a ecommerce & retail platform we build in.

Grouped by who uses them. Every feature below is one we have shipped to production, not a wishlist.

/01

Shopper experience

What customers use on web and mobile.

  • Fast search with filters and autocomplete
  • Personalised product recommendations
  • Guest checkout and saved addresses
  • Wallets, cards and buy now pay later
  • Real-time delivery dates and shipping options
  • Order tracking and delivery notifications
  • Self-service returns and exchanges
  • Wishlists, reviews and loyalty points
/02

Merchandising and operations

Tools for the teams who run the store every day.

  • Product information and catalogue management
  • Pricing, promotions and coupon rules
  • Multi-warehouse inventory and reservations
  • Order routing and split fulfilment
  • Pick, pack and ship workflows
  • Carrier labels and shipment tracking
  • Customer service order lookup
  • Content and landing page management
/03

Admin and back office

Control, reporting and integration for finance and leadership.

  • Roles, permissions and approval flows
  • ERP and accounting synchronisation
  • Payment reconciliation and refunds
  • Tax, VAT and GST configuration
  • Multi-store, multi-currency and multi-language setup
  • Sales, margin and cohort dashboards
  • Fraud rules and chargeback handling
  • Integration health monitoring
CHALLENGES WE SOLVE

What holds ecommerce & retail teams back.

The problems we most often help ecommerce & retail organisations solve, and design every engagement around.

  1. 01

    Checkout drop-off

    Slow pages, forced account creation and missing local payment methods lose customers at the final step, after the acquisition cost has already been paid.

  2. 02

    Inventory out of sync

    Stock mismatches between the storefront, marketplaces, stores and warehouse lead to overselling, cancellations and customer service tickets that damage trust.

  3. 03

    Rising acquisition costs

    As paid media becomes more expensive, retention, personalisation and first-party data matter more, and they all depend on clean, connected customer records.

  4. 04

    Disconnected systems

    Storefront, ERP, warehouse, payments and CRM often run as separate islands, so finance reconciles by spreadsheet and teams argue over which number is right.

  5. 05

    Platform limits at scale

    Theme-based stores that worked at launch struggle with complex catalogues, B2B pricing, multiple markets and flash-sale traffic, and replatforming feels risky.

SELECTED WORK

Products we have shipped. Results we can point to.

Real products designed and engineered by Creuto end to end, with the operational depth ecommerce & retail projects demand.

Quick Commerce & Instant Delivery Platform – FlashNow
/01 · Quick Commerce

Quick Commerce & Instant Delivery Platform – FlashNow

A full-stack quick commerce platform — consumer mobile app, vendor management dashboard, and super admin control panel — designed and delivered by Creuto from scratch.

10–30 min

Minute Delivery

4

Platform Roles

3

Platforms Delivered

View Case Study
Smart Beauty & Wellness Appointment App – MakeMyLook
/02 · Finance / Analytics

Smart Beauty & Wellness Appointment App – MakeMyLook

A full-stack beauty marketplace consumer mobile app, vendor dashboard, and super admin panel designed and delivered by Creuto from scratch.

200+

Vendors Onboarded

40%

Drop-offs Reduced

16 wk

Time to Market

View Case Study
Smart Restaurant Discovery, Dining & Food Ordering Platform
/03 · Food & Restaurant Tech

Smart Restaurant Discovery, Dining & Food Ordering Platform

A full-stack food and dining platform — consumer mobile app, restaurant management system, DineTune smart dining module, AI recommendation engine, and super admin infrastructure — designed and delivered by Creuto from scratch.

5

Distinct User Roles

2

Platform Dimensions

1

Unified Super App

View Case Study
COMPLIANCE AND SECURITY

Compliance and security, designed in.

The ecommerce & retail standards we build against and the controls behind them. Your compliance team keeps ownership; we make the software easy to certify.

Commerce regulations we build for

  • PCI DSS v4.0 for card payments
  • GDPR and UK GDPR (EU and UK)
  • CCPA and CPRA (California)
  • India Consumer Protection (E-Commerce) Rules 2020 and DPDP Act
  • UAE consumer protection and e-commerce law, PDPL
  • ZATCA e-invoicing (Saudi Arabia) and GST e-invoicing (India)
  • PSD2 Strong Customer Authentication (EU and UK)

Commerce standards

  • 3-D Secure 2 authentication
  • Schema.org product and offer markup
  • GS1 barcodes and GTINs
  • Google Merchant Center feed specifications
  • OAuth-based marketplace and platform APIs
  • Cookie consent and preference management

Security controls

  • Tokenised payments to reduce PCI scope
  • Encryption in transit and at rest
  • Bot, scraping and credential-stuffing protection
  • Role-based admin access with MFA
  • Audit trails for prices, orders and refunds
  • Penetration testing before launch

Platform quality

  • Core Web Vitals performance budgets
  • Accessibility to WCAG 2.2 AA
  • Load testing for sale and peak events
  • Automated checkout regression tests
  • 24/7 monitoring and alerting
INTEGRATIONS

eCommerce & Retail integrations we connect.

The platforms, standards and third-party services a product in this sector usually has to talk to. If yours is not listed, it is almost certainly something we have connected before.

/01Commerce platforms

  • Shopify and Shopify Plus
  • commercetools
  • Medusa
  • WooCommerce
  • Magento (Adobe Commerce)
  • Salesforce Commerce Cloud

/02Payments

  • Stripe
  • Adyen
  • Razorpay
  • Network International
  • Apple Pay and Google Pay
  • Klarna
  • Tabby and Tamara

/03ERP, inventory and logistics

  • SAP
  • NetSuite
  • Zoho Inventory
  • Shippo
  • Aramex
  • Delhivery
  • Third-party WMS via API

/04Search, marketing and messaging

  • Algolia
  • Typesense
  • Klaviyo
  • Braze
  • Twilio
  • Google Analytics 4
  • WhatsApp Business API
WHY CREUTO

Why choose Creuto as your ecommerce & retail software development company

The reasons clients in this sector give when they recommend us, not the ones we would pick ourselves.

Either we build it exceptional, or we don't.

The standard every ecommerce & retail product leaves our studio with.

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Products delivered

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Years of engineering

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Client satisfaction

Start a conversation
  1. /01

    Platform-neutral advice

    We build on Shopify Plus, commercetools, Medusa, WooCommerce and custom stacks, so our recommendation follows your requirements rather than a reseller agreement.

  2. /02

    Integration is the core skill

    ERP, WMS, POS, payment and marketplace integrations are where we spend our engineering effort, because that is where commerce operations break.

  3. /03

    Performance and SEO protected

    Every build ships with performance budgets, structured data and a redirect plan, so a new platform does not cost you the organic traffic you already earned.

  4. /04

    Conversion measured, not assumed

    Analytics, experiments and funnel reporting are part of the first release, so decisions after launch are based on evidence.

  5. /05

    A long-term engineering partner

    Peak-season readiness, platform upgrades, new markets and new channels are supported by the same senior team that built the platform.

BENEFITS

Benefits of custom ecommerce & retail software over off-the-shelf tools.

What organisations in this sector gain when the software is built around their workflows rather than the other way around.

  1. 01

    Higher conversion

    Faster pages, better search and a shorter checkout with local payment methods turn more existing traffic into orders.

  2. 02

    Fewer cancellations

    Real-time inventory across every channel stops overselling and the refunds, tickets and lost customers that follow it.

  3. 03

    Lower cost to serve

    Automated order routing, self-service returns and tracking notifications reduce manual work in operations and customer service.

  4. 04

    Better retention

    Connected customer data powers loyalty, personalised offers and lifecycle messaging that bring shoppers back without paid media.

  5. 05

    Faster expansion

    Multi-currency, multi-language and multi-store architecture lets you open new markets and channels by configuration rather than rebuild.

  6. 06

    One version of the truth

    Orders, stock, payments and finance reconcile automatically, so leadership reports on numbers every team agrees with.

HOW WE WORK

Our ecommerce & retail software development process.

Transparent, sprint-based and built around decisions you can see. You know what ships, when, and why at every step.

Start Your Project
  1. 01

    Commerce discovery

    We review your catalogue, channels, analytics and fulfilment model, map the order journey end to end and agree the conversion and operational outcomes to improve.

  2. 02

    Architecture and compliance plan

    Platform choice, integration map, data ownership, payment flows and PCI DSS scope are documented before design, along with the tax and consumer rules for each market.

  3. 03

    Experience design and validation

    Prototypes for search, product pages and checkout are tested with real shoppers on real devices, including accessibility checks against WCAG 2.2 AA.

  4. 04

    Agile engineering

    Two-week sprints with working software reviewed by your ecommerce and operations leads. ERP, payment and logistics integrations are built against sandboxes from the start.

  5. 05

    Integration, QA and hardening

    Automated checkout tests, data migration rehearsals, load tests for peak trading and a penetration test before go-live, with SEO redirects mapped and verified.

  6. 06

    Launch and growth

    A planned cut-over outside peak trading, then A/B testing, performance monitoring and a roadmap driven by conversion, retention and margin data.

TECHNOLOGY STACK

Technology stack for ecommerce & retail software development.

Chosen per project for longevity, hiring depth and fit with your existing systems, never by fashion.

/01Mobile

  • Swift
  • SwiftUI
  • Kotlin
  • Jetpack Compose
  • Flutter
  • React Native

/02Web and backend

  • React
  • Next.js
  • TypeScript
  • Node.js
  • NestJS
  • GraphQL
  • Go
  • Python

/03Commerce and payments

  • Shopify
  • commercetools
  • Medusa
  • Stripe
  • Adyen
  • Apple Pay
  • Google Pay
  • Klarna

/04Search and data

  • PostgreSQL
  • Redis
  • Elasticsearch
  • Algolia
  • Typesense
  • BigQuery
  • Kafka

/05Cloud and DevOps

  • AWS
  • Google Cloud
  • Azure
  • Docker
  • Kubernetes
  • Terraform
  • GitHub Actions

/06AI and analytics

  • Claude
  • OpenAI
  • pgvector
  • Scikit-learn
  • GA4
  • Mixpanel

/07Security and identity

  • OAuth 2.0
  • OpenID Connect
  • Auth0
  • Keycloak
  • AWS KMS
  • Vault

AI IN ECOMMERCE & RETAIL

AI that helps shoppers find, and helps teams sell.

We add AI to commerce platforms where it improves discovery, removes catalogue busywork or sharpens operational decisions, with outputs measured against conversion and margin rather than novelty.

Explore our AI engineering
  • Semantic and conversational product search
  • Personalised recommendations and bundles
  • Generated product descriptions and attributes
  • Demand forecasting and replenishment
  • Fraud and return-abuse detection
  • Customer service assistants for order queries
TRENDS

Trends shaping ecommerce & retail software right now.

The shifts we design for so a product launched this year is still the right product in three.

  1. 01

    Composable and headless commerce

    Retailers are separating the front end from commerce services so they can change search, checkout or content providers without replatforming everything.

  2. 02

    AI-driven discovery and shopping assistants

    Semantic search, conversational assistants and generated product content are changing how shoppers find products and how catalogues are maintained.

  3. 03

    Local payments and buy now pay later

    Wallets, UPI, Tabby, Tamara and Klarna are expected at checkout in their markets, and missing methods now directly cost conversion.

  4. 04

    Mandatory e-invoicing

    ZATCA in Saudi Arabia and GST e-invoicing in India require structured, validated invoices, which pulls tax logic into the commerce platform.

  5. 05

    Unified commerce

    Buy online pick up in store, ship-from-store and endless aisle are standard expectations, requiring one inventory and one customer record across channels.

  6. 06

    Accessibility as a legal requirement

    The European Accessibility Act and similar rules are making accessible storefronts and checkouts a compliance obligation rather than a nice-to-have.

COST AND TIMELINE

How much does ecommerce & retail software development cost?

There is no honest single number. Scope, integrations and compliance drive the budget, so we price against a written scope after discovery. The factors below are what move it.

  1. 01

    Platform approach

    Extending Shopify is a smaller build than a headless storefront, which is smaller than a fully custom commerce engine.

  2. 02

    Catalogue complexity

    Variants, bundles, configurable products, B2B pricing and multiple languages add data modelling and testing effort.

  3. 03

    Integrations in scope

    Each ERP, WMS, POS, payment, logistics or marketplace integration adds analysis, sandbox access, mapping and testing.

  4. 04

    Number of markets

    Each market brings currencies, tax rules, e-invoicing, payment methods and consumer protection requirements to configure.

  5. 05

    Data migration

    Moving products, customers, orders and SEO history from a legacy platform safely is a workstream in its own right.

  6. 06

    Mobile apps and personalisation

    Native apps, AI search and recommendation engines add design, engineering and evaluation effort beyond the web store.

EngagementTypical scopeTimeline
Validation MVPOne storefront on a proven platform, core catalogue and checkout, one payment provider, analytics foundations.10 to 14 weeks
Production platformHeadless or custom storefront, mobile app, ERP and logistics integrations, promotions, loyalty and monitoring.4 to 7 months
Enterprise or multi-marketMultiple brands and markets, OMS, marketplace channels, data migration, AI search and personalisation.8 to 14 months, phased
BUSINESS MODELS

How ecommerce & retail products make money.

Revenue models we have built billing, reporting and growth loops for. Most products combine two or three.

  1. 01

    Product margin

    Direct sales through owned channels keep the full margin that marketplaces and resellers would otherwise take.

  2. 02

    Subscriptions and memberships

    Recurring product subscriptions and paid membership tiers with perks such as free delivery or early access.

  3. 03

    Marketplace commissions

    Third-party sellers on your platform pay commission, listing or fulfilment fees on each sale.

  4. 04

    Retail media

    Brands pay for sponsored listings, banners and placements on your storefront and app, using your first-party data.

  5. 05

    Value-added services

    Extended warranties, gift wrapping, installation and premium delivery options sold at checkout.

HOW WE DELIVER

Services behind our ecommerce & retail work

The engineering disciplines every project in this sector draws on. Each has its own page with process, stack and FAQs.

TESTIMONIALS

Don't take our word for it.

Founders and product leaders on what it is like to build with Creuto.

“Their ability to adapt to our needs while keeping things on track made the experience seamless.”

Creuto delivered a scalable system that improved payroll efficiency and transparency and reduced human errors. The team adhered to timelines, quickly responded to changes, adapted to needs, and managed the project professionally. Their ability to understand the client's requirements was impressive.

RM

Radhika Mohanty

Finance Manager, Crect

Read on Clutch

More client voices

/01 of 06

on Clutch
FAQ

Frequently Asked Questions

Straight answers about ecommerce & retail software projects. If yours is not here, ask us directly.

Ask our ecommerce & retail team

It depends on the platform approach, catalogue complexity, the number of markets, the ERP, payment and logistics integrations in scope, and whether mobile apps or AI personalisation are included. Extending Shopify is a materially smaller investment than a custom multi-market platform. After a short discovery we provide a fixed-scope proposal with a clear breakdown rather than a single headline figure.

A validation MVP on a proven platform typically takes 10 to 14 weeks. A production platform with a headless storefront, mobile app and ERP and logistics integrations usually takes four to seven months. Enterprise or multi-market programmes are delivered in phases over eight to fourteen months, with cut-overs planned outside peak trading.

We design checkouts so card data is tokenised by providers such as Stripe, Adyen or Razorpay and never touches your servers, which keeps your PCI DSS scope as small as possible. We also build for GDPR, CCPA, India's Consumer Protection (E-Commerce) Rules, UAE consumer law and ZATCA or GST e-invoicing where they apply, and provide the documentation your assessor needs.

Yes. We integrate storefronts with SAP, NetSuite, Zoho Inventory, warehouse management systems, POS and CRM platforms using their APIs or event-based middleware, so stock, orders, prices and customers stay synchronised in near real time across every channel.

Ecommerce app development usually means the shopper-facing website or mobile app. Ecommerce software development covers the whole system: those apps plus the commerce engine, order management, integrations, admin tools, payments and compliance controls behind them. We deliver both as one connected product.

Both. We recommend Shopify or Shopify Plus, WooCommerce, Magento, a headless build on commercetools or Medusa, or a fully custom platform depending on your catalogue, scale, markets and integrations. We explain the trade-offs in cost, flexibility and ownership before you commit.

Yes. We migrate products, customers, orders and content, preserve URL structures where possible, map and test every redirect, carry over structured data and monitor rankings and crawl errors after launch, so organic traffic is protected through the move.

Yes. We build native iOS and Android and cross-platform shopping apps connected to your existing store, with saved carts, wishlists, Apple Pay and Google Pay, push notifications and loyalty, all sharing one backend with your website.

LET'S BUILD

Planning a ecommerce & retail product? Let's scope it together.

Tell us what you are building. We will help you scope it, design it, and ship it, with a senior team accountable end to end.

  • Reply within one business day
  • NDA on request
  • Senior engineers only
  • Fixed scope, no surprises