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Connect Customers With Service Providers in Real Time.
We build on-demand platforms for ride-hailing, home services, beauty, laundry, courier, and professional services, with customer apps, provider apps, and admin tools for real-time booking, dispatch, and payments.
Trusted by teams building what's next
On-demand businesses succeed when customers can book in seconds and providers are matched quickly and fairly. Whether the service is a ride, a cleaner, a mechanic, a courier or a beautician, the customer judges the whole business on a few moments: how fast a provider accepts, how accurate the arrival time is, and how easily the job is paid for and rated.
As an on-demand app development company, we build the customer app, the provider app and the operations console as one system, with real-time matching, dispatch, live tracking, scheduling, in-app payments and payouts at its core. Behind the scenes, operators get control over pricing, zones, availability, quality and disputes, so the platform can grow city by city.
We integrate with Google Maps and Mapbox for location, routing and ETAs, Stripe Connect, Adyen for Platforms, Razorpay Route and Network International for payments and provider payouts, Twilio for masked calls and SMS, and identity and background check providers for provider onboarding, so trust is built in from the first booking.
Payments, location data and provider records are handled to support PCI DSS, GDPR and CCPA, India's DPDP Act and Consumer Protection (E-Commerce) Rules, UAE consumer and data protection law and WCAG accessibility. The outcome is an on-demand platform that customers trust, providers want to work on and operators can scale without rebuilding.
Assignment by distance, skills, availability, rating and your business rules, with broadcast, sequential or automatic offers and fallbacks when nobody accepts.
Provider location, arrival time and job status shared with customers in real time, with geofenced check-ins and masked calling for privacy.
Book now or later with time slots, recurring bookings, provider calendars and capacity rules for each service category and zone.
In-app payments, pre-authorisation, tips, commissions and scheduled provider payouts through licensed marketplace payment providers, fully reconciled.
Document capture, identity verification, background checks, training and ratings, so customers know who is coming to their door.
Live maps, demand and supply heatmaps, surge rules, incentives and dispute handling that keep marketplaces balanced across zones and hours.
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Products delivered
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Years of engineering
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Client satisfaction
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Industries served
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Countries with live products
Each one designed with your teams, integrated with the systems you already run, and engineered to scale.
Instant and scheduled bookings with live status.
Job requests, navigation, availability, and earnings.
Automated assignment based on location, skills, and ratings.
In-app payments, tips, commissions, and provider payouts.
Provider onboarding, background checks, and reviews.
Live map, demand trends, and dispute handling.
The organisations and segments we build software for.
The product categories on-demand services organisations most often ask us to build, from focused mobile apps to multi-tenant platforms.
Rider and driver apps with fare estimates, matching, live tracking, surge pricing and trip payments.
Plumbing, electrical, handyman and repair bookings with quotes, scheduling, provider verification and in-app payment.
Recurring cleaning bookings, laundry pickup and drop-off, item tracking and subscription billing.
Salon, spa and fitness services at home with stylist profiles, time slots, packages and ratings.
On-demand and same-day courier booking with pricing by distance and size, tracking and proof of delivery.
Doorstep car wash, servicing and roadside assistance with vehicle profiles and recurring plans.
Tutor discovery, scheduling, online or in-person sessions, packages and parent progress updates.
Legal, accounting and consulting bookings with profiles, quotes, video calls and milestone payments.
Many service categories in one app with shared accounts, wallet and loyalty, and category-specific booking flows.
Job scheduling, technician dispatch and job completion for businesses running their own service teams.
Grouped by who uses them. Every feature below is one we have shipped to production, not a wishlist.
Book, track, pay and rate in a few taps.
Designed for people working a full shift on their phone.
Run the marketplace, city by city.
The problems we most often help on-demand services organisations solve, and design every engagement around.
Too few providers means lost bookings and long waits, too many means idle time and churn. Operators need data and incentives to balance each zone.
Customers are letting strangers into their homes and cars, so verification, ratings, safety features and fast issue resolution are essential.
Commissions, tips, cancellations, refunds, incentives and taxes must flow correctly into provider earnings, or providers lose trust in the platform.
Tracking must be accurate enough for ETAs without draining provider phones during a full shift on patchy networks.
Rules on gig worker classification, social security and data use are changing in several markets and affect provider app design.
Real products designed and engineered by Creuto end to end, with the operational depth on-demand services projects demand.
A full-stack beauty marketplace consumer mobile app, vendor dashboard, and super admin panel designed and delivered by Creuto from scratch.
200+
Vendors Onboarded
40%
Drop-offs Reduced
16 wk
Time to Market
A full-stack quick commerce platform — consumer mobile app, vendor management dashboard, and super admin control panel — designed and delivered by Creuto from scratch.
10–30 min
Minute Delivery
4
Platform Roles
3
Platforms Delivered
A mobile-first platform enabling users to discover, compare, and book venues and vendors for weddings, birthdays, and private events — all from a single app, built and delivered by Creuto end to end.
8–12
Vendors Per Event (Unified)
1
App to Plan Everything
0
Phone Calls Needed to Book
The on-demand services standards we build against and the controls behind them. Your compliance team keeps ownership; we make the software easy to certify.
The platforms, standards and third-party services a product in this sector usually has to talk to. If yours is not listed, it is almost certainly something we have connected before.
The reasons clients in this sector give when they recommend us, not the ones we would pick ourselves.
Either we build it exceptional, or we don't.
The standard every on-demand services product leaves our studio with.
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Products delivered
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Years of engineering
0%
Client satisfaction
We design customer and provider experiences together, because providers who leave take the customer experience with them.
Assignment, scheduling, zones and surge rules are engineered and tuned with your real job data, not hard-coded.
Verification, masked contact, SOS, ratings and incident workflows are part of the first release.
Payments, tips, commissions and payouts run through licensed marketplace providers with a reconciled ledger.
New cities, categories and payment methods are added by the same senior team as the business grows.
What organisations in this sector gain when the software is built around their workflows rather than the other way around.
Instant matching and clear pricing convert more customers who would otherwise call around or give up.
Smarter matching, scheduling and zones reduce idle time and travel between jobs.
Verified providers, live tracking and ratings make customers comfortable booking again.
Commissions, tips and incentives are calculated and paid automatically, reducing disputes and support load.
Ratings, job evidence and dispute workflows give operators data to coach or remove underperforming providers.
New categories, zones and cities launch through settings rather than new development.
Transparent, sprint-based and built around decisions you can see. You know what ships, when, and why at every step.
Start Your ProjectWe define the service categories, launch city, provider model and pricing, map the job lifecycle and agree metrics such as acceptance rate and time to arrival.
Matching logic, geospatial model, payment and payout flows, provider verification and the regulations in each market are documented before design.
Customer and provider apps are prototyped and tested in the field with real providers, on real devices, during real jobs.
Two-week sprints building customer, provider and admin products on one backend, against maps, payment and verification sandboxes.
Location and battery testing, payout reconciliation, load testing for demand peaks, fraud scenarios and a penetration test before launch.
Launch in one city with seeded supply, tune matching and pricing with real data, then add categories and cities by configuration.
Chosen per project for longevity, hiring depth and fit with your existing systems, never by fashion.
AI IN ON-DEMAND SERVICES
We add AI to on-demand platforms where it improves matching, pricing and supply planning, trained on your own booking and location data, with operators able to see, adjust and override the rules.
Explore our AI engineeringThe shifts we design for so a product launched this year is still the right product in three.
Operators are bundling rides, delivery, home services and payments into one app with a shared wallet and loyalty.
Markets including the EU, UK and India are introducing rules on platform worker status, social security and algorithmic transparency.
Machine learning for demand forecasting, dynamic pricing and matching is replacing static rules on mature platforms.
Recurring cleaning, car care and wellness plans add predictable revenue alongside instant bookings.
Customers and regulators expect verified providers, SOS features, trip sharing and transparent incident handling.
There is no honest single number. Scope, integrations and compliance drive the budget, so we price against a written scope after discovery. The factors below are what move it.
Each category can need its own booking flow, pricing model, checklists and provider requirements.
Simple nearest-provider assignment is a smaller build than skills-based, scheduled and surge-aware matching.
Customer, provider and admin products share a backend but each needs design, build and testing.
Tips, pre-authorisation, cancellations, incentives and multi-currency payouts add logic and reconciliation.
Background checks, SOS, masked contact and incident tooling add integrations and workflows.
Each market brings payment methods, regulation, licensing and tax requirements to configure.
| Engagement | Typical scope | Timeline |
|---|---|---|
| Validation MVP | One service category, customer and provider apps, basic matching, payments, one city. | 10 to 14 weeks |
| Production platform | Scheduled and instant booking, live tracking, verification, payouts, admin console, monitoring. | 4 to 7 months |
| Multi-city or multi-service | Many categories and cities, dynamic pricing, AI matching, super app features, analytics. | 8 to 14 months, phased |
Revenue models we have built billing, reporting and growth loops for. Most products combine two or three.
A percentage of each booking taken from the provider's earnings, varying by category or provider tier.
Booking, convenience or surge fees added at checkout and shown transparently.
Customer plans for discounted or priority bookings, and recurring service packages.
Providers pay monthly for job access, priority placement or a lower commission rate.
Businesses book your provider network for their own customers through APIs or corporate accounts.
The engineering disciplines every project in this sector draws on. Each has its own page with process, stack and FAQs.
Founders and product leaders on what it is like to build with Creuto.
“Their services were excellent.”
Creuto delivered a web and mobile app that exceeded the client's expectations. The team was highly responsive and punctual from a workflow standpoint, and internal stakeholders praised the service provider's collaborative nature and agility.
Emma Richardson
CEO, Emion
More client voices
/01 of 06
Straight answers about on-demand services software projects. If yours is not here, ask us directly.
Ask our on-demand services teamIt depends on the number of service categories, how complex matching and pricing need to be, the number of apps, payment and payout logic, trust and safety features and the cities you launch in. A single-category MVP is a materially smaller investment than a multi-city super app. After a short discovery we provide a fixed-scope proposal with a clear breakdown.
A validation MVP with one service category, customer and provider apps and basic matching typically takes 10 to 14 weeks. A production platform with live tracking, verification, payouts and an admin console usually takes four to seven months. Multi-city or multi-service platforms are delivered in phases over eight to fourteen months.
Payments need PCI DSS, and customer and location data GDPR, CCPA, India's DPDP Act or UAE PDPL depending on the market. India's Consumer Protection (E-Commerce) Rules may apply, rides and some trades need local licensing, and gig work rules are evolving in the EU, UK and India. We map the applicable set during discovery.
We typically use Stripe Connect, Adyen for Platforms, Razorpay Route or Network International for payments and provider payouts, with Apple Pay, Google Pay, Tabby and Tamara where relevant, and Google Maps or Mapbox for location, routing and ETAs, plus Twilio for masked calls and SMS.
On-demand app development usually means the customer and provider mobile apps. On-demand software development covers the whole system: those apps plus the matching engine, pricing, payments and payouts, verification, admin console and integrations behind them. We deliver both as one connected platform.
Typically a customer app, a provider app and an admin and operations console, sometimes with a web booking portal and a business portal for corporate accounts. All of them share one backend so bookings, locations and payments stay consistent.
We build matching logic based on location, availability, skills, ratings, workload and your business rules, with broadcast, sequential or automatic assignment and fallbacks when nobody accepts. Mature platforms add demand forecasting and AI ranking trained on their own job data.
Yes. We design platforms to launch in one city and category with seeded provider supply, then add zones, cities, categories, currencies and payment methods by configuration rather than new development.
Tell us what you are building. We will help you scope it, design it, and ship it, with a senior team accountable end to end.