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Modern Software for Networks, Subscribers, and Services.
We build customer self-service apps, billing and subscription systems, network monitoring dashboards, and field service tools for telecom operators, ISPs, and communication providers.
Trusted by teams building what's next
Telecom providers manage complex networks, millions of subscribers and product catalogues that change every month. Legacy BSS and OSS stacks make launching a new plan or bundle slow, customers expect to manage everything from an app, and operations teams need to find network faults before subscribers notice them. Meanwhile 5G, fibre and eSIM are changing what operators sell and how.
As a telecom software development company, we build the digital layer operators need on top of their core systems: subscriber self-service apps, digital onboarding with eSIM, billing and subscription management, order and provisioning workflows, network monitoring dashboards and field service tools for installers and technicians. We design for operators, ISPs, fibre providers and MVNOs alike.
Integration is central to every engagement. We expose and consume TM Forum Open APIs for product catalogue, ordering, inventory and trouble tickets, connect to Amdocs, Netcracker, Ericsson and Nokia BSS and OSS platforms, pull telemetry from network management systems, and integrate CRM, payments and messaging through Salesforce, Stripe and Twilio, so new products reach market without a rebuild of the core.
Security and regulatory compliance are built in from the first sprint. We follow GSMA security guidelines and 3GPP specifications where relevant, protect subscriber data under GDPR and regional laws, support ISO 27001 controls, and design KYC, lawful data retention and consumer protection flows that meet TRAI and DoT rules in India, TDRA in the UAE and CST in Saudi Arabia.
Plans, usage, top-ups, bill payment, add-ons and support in a fast native app, connected to real-time charging so balances and usage are always current.
Product catalogue, ordering, inventory and trouble ticket APIs built or consumed to TM Forum Open API specifications, decoupling digital channels from legacy BSS.
Plans, bundles, promotions, proration, invoicing and payments, whether extending Amdocs or Netcracker or building lighter billing for ISPs and MVNOs.
Dashboards and alerting from network telemetry, alarms and probes, with correlation that groups related faults and shows likely subscriber impact.
Remote eSIM provisioning flows aligned with GSMA specifications, digital KYC and number porting, so customers can join without visiting a store where regulation allows.
Churn prediction, next-best offer, network anomaly detection and support assistants that resolve routine queries, with human handover and clear guardrails.
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Products delivered
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Years of engineering
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Client satisfaction
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Industries served
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Countries with live products
Each one designed with your teams, integrated with the systems you already run, and engineered to scale.
Plans, usage, top-ups, and support on mobile.
Plans, bundles, invoicing, and payments.
Performance dashboards and fault alerts.
Installations, repairs, and technician scheduling.
AI assistants and ticket routing.
Automated service activation workflows.
The organisations and segments we build software for.
The product categories telecommunications organisations most often ask us to build, from focused mobile apps to multi-tenant platforms.
Plans, usage, balances, top-ups, bill payment, add-ons and support for prepaid and postpaid customers.
Product catalogues, rating, invoicing, promotions and payments for operators, ISPs and MVNOs.
Digital layers, API gateways and microservices that wrap or gradually replace legacy billing, CRM and provisioning.
Fully digital onboarding, eSIM activation, plans and support for MVNOs and operator sub-brands.
Alarm correlation, KPIs, service health and customer impact views built on network telemetry.
Order capture, orchestration and automated service activation across fixed, mobile and fibre networks.
Installer and technician scheduling, job details, equipment tracking and proof of completion.
Point-of-sale activation, dealer commissions, SIM inventory and KYC capture for retail channels.
AI assistants, ticket routing, knowledge bases and agent desktops connected to subscriber data.
Coverage maps, serviceability checks, port inventory and build tracking for fibre rollouts.
Grouped by who uses them. Every feature below is one we have shipped to production, not a wishlist.
What customers use to manage their service.
For NOC engineers, care agents and technicians.
Catalogue, revenue and compliance control.
The problems we most often help telecommunications organisations solve, and design every engagement around.
Monolithic billing and provisioning stacks make every new plan, bundle or partner offer a long and expensive change project.
Poor self-service, confusing bills and slow support push subscribers to competitors in markets where switching is easy and number portability is standard.
Alarms arrive from many vendor systems, and teams struggle to separate root causes from noise and see which customers are affected.
Subscriber KYC, data retention, consumer protection and data localisation rules vary by country and change frequently.
Fibre installations and repairs depend on scheduling, parts and first-time fixes, and missed appointments damage satisfaction quickly.
Real products designed and engineered by Creuto end to end, with the operational depth telecommunications projects demand.
A cloud-native, IoT-powered smart city platform — web command dashboard, citizen mobile app, field staff app, and full IoT integration designed and delivered by Creuto from the ground up.
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Integrated Modules
25–30%
Reduction in Vehicle Trips
4
Platforms Delivered
A full-stack workflow management platform — admin panel, task boards, collaboration engine, and reporting suite — designed and delivered by Creuto from the ground up.
1
Source of Truth for All Work
100%
Task Audit Trail
4
Task Lifecycle States
A complete Before-Sales and After-Sales CRM platform — AI-powered market insights, Kanban pipeline management, complaint tracking, and role-based dashboards built and delivered by Creuto end to end.
2
CRM Modules (Before & After)
AI
Market Intelligence Engine
360°
Customer Lifecycle Coverage
The telecommunications standards we build against and the controls behind them. Your compliance team keeps ownership; we make the software easy to certify.
The platforms, standards and third-party services a product in this sector usually has to talk to. If yours is not listed, it is almost certainly something we have connected before.
The reasons clients in this sector give when they recommend us, not the ones we would pick ourselves.
Either we build it exceptional, or we don't.
The standard every telecommunications product leaves our studio with.
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Products delivered
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Years of engineering
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Client satisfaction
We extend Amdocs, Netcracker, Ericsson and Nokia stacks through APIs instead of proposing risky core replacements.
TM Forum Open APIs and clean contracts make digital channels faster to change and easier to maintain.
We design for millions of subscribers, recharge peaks and billing runs from the first architecture review.
KYC, data retention and consumer protection flows are designed for India, the UAE, Saudi Arabia, Europe and the US.
Monitoring, support and continuous delivery keep apps and integrations current as plans, networks and rules change.
What organisations in this sector gain when the software is built around their workflows rather than the other way around.
A decoupled catalogue and API layer lets new plans and bundles go live in days rather than months.
Clear usage, easy plan changes and fast support remove the frustrations that drive subscribers away.
Self-service and AI assistants resolve routine requests without a call or store visit.
Correlated alarms and customer impact views help NOC teams fix what matters first.
Field apps with full job details, equipment data and offline access reduce repeat visits.
Accurate catalogues, rating and reconciliation reduce billing errors and revenue leakage.
Transparent, sprint-based and built around decisions you can see. You know what ships, when, and why at every step.
Start Your ProjectWe work with product, care, network and IT teams, map customer journeys and system dependencies, and agree the churn, revenue or efficiency outcomes to improve.
API strategy, BSS and OSS touchpoints, data residency, KYC and the regulator rules in scope, such as TRAI, TDRA or CST, are documented before design.
Prototypes are tested with real subscribers and care agents, including prepaid users, low-end devices and multilingual journeys.
Two-week sprints reviewed by your product and IT leads, with BSS and network integrations built early against test stacks and simulators.
API contract tests, load tests at peak recharge and billing volumes, fraud and SIM swap checks, and a penetration test before launch.
Phased rollout by region or segment, with monitoring, A/B testing of offers and a roadmap driven by adoption and churn data.
Chosen per project for longevity, hiring depth and fit with your existing systems, never by fashion.
AI IN TELECOMMUNICATIONS
We apply AI where operators see clear returns: predicting churn, personalising offers, resolving support queries and finding network faults faster, with human oversight, clear guardrails and privacy controls on subscriber data.
Explore our AI engineeringThe shifts we design for so a product launched this year is still the right product in three.
Operators are adopting TM Forum Open APIs and the Open Digital Architecture to replace monolithic stacks with interchangeable components.
eSIM adoption and remote provisioning are enabling app-only journeys, subject to local KYC rules.
Generative AI assistants and AIOps are being deployed to cut contact volumes and speed up fault resolution.
Operators are exposing network capabilities through initiatives such as GSMA Open Gateway and CAMARA to create new revenue.
Fibre and 5G fixed wireless access are expanding fast, driving demand for serviceability, ordering and field service tools.
Regulators are tightening rules on SIM swap fraud, spam and KYC, requiring stronger verification in digital journeys.
There is no honest single number. Scope, integrations and compliance drive the budget, so we price against a written scope after discovery. The factors below are what move it.
Each billing, CRM, provisioning or network system adds API analysis, test stack access and validation work.
Millions of subscribers and peak recharge or billing events require careful architecture and load testing.
Prepaid, postpaid, fibre and enterprise offers across app, web and retail channels multiply scope.
KYC, data retention, localisation and consumer protection rules differ by market and add design work.
eSIM provisioning, number porting and digital KYC need partner integrations and certification effort.
Churn, offer and network models need data pipelines, evaluation and ongoing monitoring.
| Engagement | Typical scope | Timeline |
|---|---|---|
| Validation MVP | One channel or journey such as a self-service app or onboarding flow, with one core BSS integration. | 10 to 14 weeks |
| Production platform | Subscriber app, care and admin tools, billing and provisioning integrations, monitoring and audit. | 4 to 7 months |
| Enterprise or multi-market | BSS modernisation, multiple markets and brands, network assurance, AI and phased migration. | 8 to 14 months, phased |
Revenue models we have built billing, reporting and growth loops for. Most products combine two or three.
Recurring mobile, broadband and converged plans with add-ons, family sharing and device bundles.
In-app recharges, data boosters and roaming packs that drive incremental revenue.
Streaming, gaming and insurance partnerships billed through the operator relationship.
Business plans, managed services and IoT SIM management platforms sold to enterprises.
Charging developers and enterprises for network capabilities such as identity verification and quality on demand.
The engineering disciplines every project in this sector draws on. Each has its own page with process, stack and FAQs.
Founders and product leaders on what it is like to build with Creuto.
“Honestly, we had a smooth experience working with Creuto.”
Creuto's system improved the client's donation management efficiency, reduced manual tracking, provided real-time fundraising insights, and decreased donor drop-offs. The team was supportive, communicative, and easy to work with. The team cared about building something meaningful for the client.
Bidisha Roy
Fundraising Manager, NEEDS NGO
More client voices
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Straight answers about telecommunications software projects. If yours is not here, ask us directly.
Ask our telecommunications teamCost depends on the BSS and OSS systems to integrate, subscriber scale and peak volumes, the number of products and channels, regulatory requirements such as KYC and data localisation, and whether eSIM onboarding or AI is in scope. A focused MVP is a much smaller investment than BSS modernisation. After a short discovery we provide a fixed-scope proposal with a clear breakdown.
A validation MVP for one journey typically takes 10 to 14 weeks. A production platform with subscriber app, care and admin tools and billing and provisioning integrations usually takes four to seven months. Enterprise or multi-market programmes are delivered in phases over eight to fourteen months alongside the existing stack.
We design KYC, consent, data retention and consumer protection flows for the markets you serve, including TRAI and DoT rules in India, TDRA in the UAE, CST in Saudi Arabia, GDPR and ePrivacy in Europe and FCC CPNI rules in the US, with ISO 27001 aligned security controls and in-country hosting where required.
Yes. We integrate with Amdocs, Netcracker, Ericsson, Nokia, Oracle Communications and in-house stacks, using TM Forum Open APIs where available and middleware where not, and connect CRM, payments and messaging through Salesforce, Stripe and Twilio.
Telecom app development usually means the subscriber, dealer or technician apps. Telecom software development covers the whole system: those apps plus API layers, billing logic, provisioning workflows, network monitoring, integrations and security. We deliver both as one connected product.
Yes. We build fully digital MVNO experiences with onboarding, digital KYC, eSIM activation aligned with GSMA specifications, plans, payments and support, integrated with the host network and your chosen billing platform.
Yes. We build dashboards and alerting from network management systems, SNMP, NETCONF and probe data, with alarm correlation and customer impact views so NOC teams can prioritise the faults that matter.
Yes. We build field service apps for fibre installation and repair with scheduling, dispatch, offline job details, equipment and CPE tracking, photos and customer sign-off, linked to your order and trouble ticket systems.
Tell us what you are building. We will help you scope it, design it, and ship it, with a senior team accountable end to end.