Privacy Policy

Welcome to Creuto Cloud Private Limited ("Creuto," "we," "our," or "us"). This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our software suite, including HRMS, payroll, inventory management, CRM, forms, sales software, and invoicing ("Services").

1. Information We Collect

1.1 Information You Provide: When you use our Services, you may provide us with personal information such as your name, email address, phone number, company information, and payment details.
1.2 Automatically Collected Information: We may collect information automatically when you use our Services, including your IP address, device information, usage data, and cookies.
1.3 Third-Party Information: We may receive information about you from third parties, such as business partners or service providers, to enhance our Services or verify your identity.

2. How We Use Your Information

2.1 Providing and Improving Services: We use the information collected to deliver, maintain, and improve our Services, personalize your experience, and develop new features.
2.2 Communications: We may use your contact information to send you important updates, newsletters, marketing materials, or respond to your inquiries.
2.3 Analytics and Performance: We analyze usage data to understand how our Services are used, diagnose technical issues, and optimize performance.
2.4 Legal Compliance: We may use your information to comply with legal obligations, enforce our policies, or respond to legal requests.

3. Data Sharing and Disclosure

3.1 Service Providers: We may share your information with third-party service providers who assist us in delivering our Services, such as hosting providers, payment processors, or analytics services.
3.2 Business Partners: We may share information with trusted business partners for joint marketing efforts or to enhance our Services.
3.3 Legal Compliance and Protection: We may disclose information when required by law, to enforce our policies, protect our rights or the rights of others, or respond to legal requests.

4. Data Security

4.1 Security Measures: We implement technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
4.2 Data Retention: We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

5. Your Rights and Choices

5.1 Access and Correction: You have the right to access and correct your personal information stored by us.
5.2 Data Portability: You can request to receive a copy of your data in a structured, machine-readable format.
5.3 Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication.

6. Children's Privacy

6.1 Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately.

7. Changes to this Privacy Policy

7.1. We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other appropriate channels.

8. Contact Us

8.1. If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at hello@creuto.com.